Ordering Services

All requests for telecommunications and data network services, including installation, moves or disconnection, must be submitted by email to Telecommunications@MissouriState.edu. Requests must include a CC to the authorized approver and the following information in order to be processed.

• Contact information for the:
  • Requester.
  • Approver.
  • Person the technician may contact if there are any questions about equipment placement.
• Information for the employee for whom service is being installed, moved or disconnected:
  
  • Name.
  • Email address.
  • SGF or WP BearPass Login (do not include the password).
  • Department.
• Budget number to be charged.
• Description of the work requested.
• Location of current service, or new service. Include the:
  • Building name.
  • Room number.
  • Telephone number and/or jack ID.
• Service start or end date.

For telephone installations and moves, please include a room layout with the desired location of telecommunications equipment.

E911

Under Ray Baum's Act, telephone users are required to report their location to ensure E911 (Enhanced 911) dispatchers know where callers are. Report all phone moves to Telecommunications@MissouriState.edu. Include the following information:

• telephone number
• building
• room number
• jack number, and
• primary username.