Telecommunication Services offers voice messaging to faculty and staff.  Voice messaging enables callers to send, receive, forward, and store voice messages.  Voice messaging is accessible from any touch-tone telephone, both on and off-campus.  Voice messaging is private and not accessible to anyone without a valid password.  This service is available 24 hours a day from any touchtone telephone, on or off-campus.  In addition to voice messaging, the system provides limited Automated Attendant and Bulletin Board services.  Details of the functions and facilities of the voice messaging system are described in a brochure available from Telecommunication Services, Voice Messaging Quick Reference, and Voice Messaging System, and Multiple Personal Greetings. The brochures may be viewed or printed.

Questions regarding voice messaging should be directed to extension 68580.  Requests for service must be submitted via email to AngelaCockrum@missouristate.edu with the following information:

• Budget to be charged and a signature or CC of individual authorized to charge against departmental funds.
• Room number(s) and telephone number where the current service is and/or where new service will be located.
• Name and extension of a person the installer can contact.
• Desired date of service.

A training course is being developed to teach the user how to log into the system, establish passwords, create greetings, retrieve messages, send messages, and system features. Standard procedures and practices for the use of voice messaging services are recommended for all subscribers.  The system is to be used by employees for official University business.  Any abuse could result in disciplinary action and reimbursement to the University for any damage caused to the system.